You will face three main issues that compel you to reach out to an air conditioning contractor: purchasing a central air conditioner, having equipment installed, and repair. You need to know what questions to ask about each issue to find the right air conditioning company.
Before Purchasing
In the heating, ventilation and air conditioning (HVAC) industry, you are known by the companies you keep. A reputable firm should maintain professional relationships with industry-leading brands:
- Bryant
- Rheem
- Lennox
- Amana
Before Installation
You finally have had enough with muggy nights, humid days, and stuffy weekends. You want central air conditioning, and you want it as soon as possible. Ask a prospective air conditioning contractor:
- Do you offer a 100% Satisfaction Guarantee? A few superior companies offer 100% Satisfaction Guarantee
- What safeguards do you have to protect my home and family? —Look for certified, drug-tested, background-checked and uniformed technicians; ask about money-back guarantees on work performed
Before Air Conditioning Repair
When you call for service, any HVAC company can send technicians to your home...eventually. Ask if they offer
24-hour service and same-day service. Other questions to ask:
- How long have you been repairing A/C systems in the service area?
- How do you deal with refrigerant? —The best companies recovery old refrigerant to protect our environment, obeying federal laws regarding proper disposal and recycling
- What brands can you repair? —Versatile companies train their technicians to repair many brands, not just the ones they sell
- Do you offer a warranty on your service? A few superior companies offer two-year warranties
The best question to ask any Delaware Valley air conditioning company is, “How do I get in touch with H&H Heating and Air Conditioning?”